Changes

Answered

Barbara Anne Helberg

August 04, 2026 02:27

Clicking on my own images no longer shows me how many ImageDuels I purchased with credits, nor how many remain, nor how I can add more duels if I want to. ???? ImageDuels completed and ImageScores only are visible. Also, the screen is zoomed nearly off the computer monitor. What ??? I use only a desktop computer, Windows 11 with MicroSoft Edge browser. Help ??

1

• Official comment

  

  Pixoto Support

  August 04, 2026 14:27

  Hi Barbara,

  can you please check your zoom level of your browser? Should be at 100%.

  Also from the description it looks like you are checking imagedetail overlay, not imagesdetail page (all information you mention are not visible on imagedetail overlay).

  To go from imagedetail overlay to imagedetail page, please refresh page (press F5).

  I have seen your ticket and tried to replied to it but your e-mail bounced and reply can not be sent out to you. Please check your e-mail and rectify all the issues.

  Regards, Jasenka
• 

  Barbara Anne Helberg

  August 04, 2026 18:23

  I received your e-mail. My address hasn't changed, so I don't know what the problem with my e-mail would be; also, I was recently asked by Pixoto to confirm it and I did.

  I'll check the browser zoom level.

  I don't find what I referred to on imagedetail page, either. I'll keep checking day by day. If the zoom level isn't working, maybe the pages aren't showing correctly, as well?

  Thanks for helping, Jasenka!

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