Art shop orders

Robert Baker

April 21, 2025 17:47

What is the reason for delay in art shop orders. I’ve had outstanding canvas orders for weeks.

0

• Official comment

  

  Pixoto Support

  April 21, 2025 19:37

  Hi Robert,

  Unfortunately we had a combined issue of a major platform upgrade with a major change in the fulfillment process with one of our frabrication facilities.  We are actively working on getting all the orders out and you should receive a notification no later than tomorrow.

  Best,

  Scott

   

   

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