corrupt image blocking me from submitting any new images

Completed

Denise O'Hern

November 18, 2024 01:28

Attention Jasenka:

his appears to be a sporadic and recurring Error. When I click main menu SUBMIT button I receive:

• An error has occurred. Could not locate Image #5367336608333824 Owner Id #5982812021719040

  Please delete this and/or any corrupted images so that I may again continue to Submit my images.

  Thanks in Advance,

  Denise

0

• Official comment

  

  Pixoto Support

  November 18, 2024 16:33

  Hi Denise, 
  I forwarded your issue to our tech. As soon as corrupted image is delete I'll let you know.
  Regards, Jasenka
• 

  Pixoto Support

  November 20, 2024 21:25

  Hi Denise, I'm sorry for the delay, you should be able to submit now, all corrupted images have been deleted.

  Regards, Jasenka

  0

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