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Yo, management!

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21 comments

  • Official comment
    Pixoto Support

    Hello Johan,

    Thanks for the screenshot.  We will look into getting this fixed.  In the meantime,  have you tried rotating the iPad to the landscape view so that the screen is wider?

    Pixoto Engineering

  • Johan Schmidt

    “into”

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  • Pixoto Support

    Hi Johan, thank you for information, we will check it.

    I have just now tried and uploaded image with title without any issues (title stayed). Is there specific situation when image remains untitled?
    You are aware you can edit image ("Edit" button on imagedetail page) to add title, you don't need to delete it and re-publish it.
    Regards, Jasenka

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  • Johan Schmidt

    Nope! The one with no title is impossible to edit…

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  • Johan Schmidt

    And ask Liz Pascal. She reported this problem in one of my contests.

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  • Johan Schmidt

    It now turns out that more and more of my images are loosing their title and they can’t be edited.

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  • Pixoto Support

    Hi Johan, I'm not sure what you mean that images can not be edited. 

    You can not click on “Edit” button, or change doesn't save after you make a change?

    Regards, Jasenka

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  • Johan Schmidt

    I can click the edit button, then the images shows in a new window but I can’t edit anything.

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  • Johan Schmidt

    My oldest image with a lost title was submitted on november 25 last year. Since then I’ve lost about 50 titles. I’ve tried to edit plenty of them but i didn’t manage. And don’t forget ask Liz Pascal.
     
    And now I’have noticed an intresting detail. When i open one of my images with lost title from ”my images” there’s only my name beside the picture of me. Nothing else. When I open the same image in the Leaderbord the word ”untitled” appears above my name…

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  • Pixoto Support

    Hi Johan, can you please let me know exactly what happens when you try to edit image? What do you mean you didn't manage? You didn't manage see fields on Edit page? You didn't manage to enter title into field? You didn't manage to save changes? 
    Can you please be specific? Screenshot would be great with reason why you didn't manage to edit image (video would be even greater).
    I have just now tried to edit dozen images and didn't have any issues, so determining what is the reason you are unable to edit your images is one step forward in our tech fixing issue.
    Regards, Jasenka 

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  • Johan Schmidt

    As I said, when i click the edit-button the image opens i a new window but tbete is no way to edit anything…


     

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  • Johan Schmidt

    ”There”

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  • Pixoto Support

    Can you please provide screenshot of what you see when you open “Edit” page?
    Regards, Jasenka 

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  • Johan Schmidt

    This is the view after I pressed the edit-button. Nothing to see here…

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  • Johan Schmidt

    I look at the images on my 24 inch wide screen computer. Its the same there. And on the iPad as wide screen.

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  • Pixoto Support

    Thank you for the screenshot Johan, I forwarded it to our tech to be checked and corrected.
    Regards, Jasenka

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  • Pixoto Support

    Hi Johan, are you zoomed in? If you are please try at 100% browser and please let me know.

    Regards, Jasenka

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  • Johan Schmidt

    I think you managed to fix it. Today it works to edit and write new titles for the lost ones. I hope the problems with lost titles is gone too.

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  • Pixoto Support

    Hi Johan, we didn't change anything since you wrote this. There were no updates.
    Regards, Jasenka

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  • Johan Schmidt

    Well, today it is the same problem. I can’t edit the images. I think you have a serious bug here and it’s rather unpredictible. 

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  • Pixoto Support

    Hi Johan, are you zoomed in? If you are please try at 100% browser and please let me know. Regards, Jasenka

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