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12 comments

  • Pixoto Support

    Hello Johan, can you please let me know where are you trying to report image from? Also are you using App or browser version when you can't report? Screenshot would be great to determine where the issue is.
    Regards, Jasenka

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  • Johan Schmidt

    I am trying to report an image in the leadeboard feed. When I open an image there is a button that says ”report this image”. I press that button, I write the reason but sometimes there is no submit button. I hope you don’t need a screenshot to understand those simple facts. 

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  • Johan Schmidt

    Where shall I send the screenshot?

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  • Pixoto Support

    Hi Johan, there is Leaderboard page and there is Feed page (they are 2 different pages). So, on which one you are on when you try to report image? Are you using Pixoto App or browser version?
    You can send screenshot through “Help” which is on every Pixoto page (bottom right).

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  • Johan Schmidt

    In the feed page I only see my own images. Other peoples images I see on the leaderbord, and in the contests of course. I tried to report an image I saw on the Leaderbord page. I’ll try to send a screenshot.

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  • Johan Schmidt

    I use browser version.

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  • Johan Schmidt

    I can’t find any feedpage besides the leaderboard page. The only feed is ”my feed” and there are of course only my own images. Why would you even need a feed page beside the leaderboard page? Besides that: why can’t I report an image from the leaderboard feed. That was my question.

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  • Johan Schmidt

    There is no general ”feed page” besides the leaderboard nor on my computer or my iPad. I think a “feed page” does not exist…

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  • Pixoto Support

    Hi Johan, if you follow someone on your Feed page you can see their images (and awards) as well. Since you are not following anyone you can only see your own images on your Feed.
    I received the screenshot, it looks to me like you are using App, but since you now say you use browser version, please disregard my question in ticket. I will forward it to our tech to be checked.
    Regards, Jasenka

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  • Johan Schmidt

    FYO: I am trying to report this guy Fernando Khitri. He is submitting the same images every day. I have contacted him in this matter but he doesn’t answer. 

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  • Pixoto Support

    Hi Johan, what rule is that user violating so you feel the need to report him?

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  • Johan Schmidt

    He is sumitting the same images day after day…

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