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Problems while scrolling

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9 comments

  • Pixoto Support

    Hi Johan,. can you please provide link where you encounter this issue so we can check? 

    Also, can you please let me know exactly what do you mean by “goes bananas”? I can't report to our tech that site is “going bananas”, I need specific issues.
    Regards, Jasenka

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  • Johan Schmidt

    The feed starts jumping uncontrolled. The whole feed becomes unstable and jumps up or down several pages att one time. I can’t describe it in another way. I can’t provide a link - it happens every time when i scrole my images, the leaderboards or the contests after about 500 images. So you never heard of it? Maybe it’s because I have iPad and iMac Pro. Maybe it works better on PC. It happens also all the time when I scroll the contributor lists.

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  • Pixoto Support

    Hi Johan, thank you for explanation. No, I never experienced that behaviour. I will ask that it is tested on iPad and iMac Pro. It could also be connected with stability and power of network connection, have you tried with different access to the net (public network, or similar).
    Regards, Jasenka

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  • Johan Schmidt

    Well, my network connection is first class so the solution is that I have to live with it. Thank you.

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  • Pixoto Support

    Hi Johan,I've tried to replicate it, but without success. It would be great if you can provide video of what is happening to you (you can upload it through ticket).
    Thank you, Jasenka

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  • Johan Schmidt

    It is extremely irritating when i scrole my images for a certain image to submit to a contest but it is impossible to find because the pages starts jumping, usually to the absolute last image. 

    Unfortunately you have never notist a problem, you have never heard of a problem, you never understand the problem, you have never been able to examine a problem and you have never solved a problem. It’s totally hopeless.

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  • Johan Schmidt

    Further more: when the feed has jumped to the last image and i slowly scoll back I come to the point where it says ”earlier content hidden. Refresh to see it again”. And when i refresh I come to the top of my feed and have to scrole again to find the image i want. And then it begins to jump…so there’s a lot of my images I can’t reach. As I said: it’s extremely irritating and totally hopeless. Don’t expect me to pay one more time for this shit.

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  • Johan Schmidt

    I have the same problem both in my iPhone11, my iPad and my iMac Pro with M1 chip. All first class equipment.

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  • Pixoto Support

    Hi Johan, until we determine what the issue might be, please limit your images to subcategories so you won't have to scroll much. I did try several computers and several phones and couldn't replicate that behaviour. Again, video of the issue is more then welcome.
    Regards, Jasenka

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