Date of picture taken

Answered

Karen Beasley

August 18, 2023 10:50

I was recently disqualified from a contest because the date my pictures were taken did not show. How can I change that?

0

• Official comment

  

  Pixoto Support

  August 18, 2023 17:23 Edited

  Hi Karen, you uploaded image which doesn't contain data (usually data is stored in EXIF). You need to upload image with EXIF data from which our system will read all the data (including date image was taken). If you don't provide data for our system, it can not display it.
  You can either upload HD version of same image with EXIF data (using “Upload HD” button on imagedetail page), or delete imadge that is published and then upload same image with EXIF data.

  I hope this helps.
  Regards, Jasenka

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