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Suggestion: Withdraw images from a contest.

Answered

Comments

14 comments

  • Official comment
    Pixoto Support

    Hello Johan, withdraw images from the contest is, for now, possible only if user uses Pixoto App on mobile devices.
    Regards, Jasenka

  • Johan Schmidt

    Okey…. But maybe someone can fix so it is possible to withdraw from the computer. That would be logic.

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  • Johan Schmidt

    I downloaded the app and tried to sign in. But I can’t because my emailadress allready exist. Off course it does, I’m using it att your homepage. So what have I to do to be able to log in on the app??

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  • Pixoto Support

    Hello Johan, what you described you probably used Signup. Please try Sign In (if you have Facebook connected it is even easier to signin).
    Please let me know if this doesn't help.
    Regards, Jasenka

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  • Johan Schmidt

    No, I used sig in.

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  • Pixoto Support

    Johan, please provide screenshot of what you see when you try to sign in, so we can check.

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  • Johan Schmidt

    No I won't. I think it's better you make it possible to withdraw images from the computer. Wouldn't that be logic?

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  • Pixoto Support

    If you don't want to provide screenshot of issue you are having I can not help you with App signin. Management is already informed about request for ability to withdraw images from contest on the computer.
    Regards, Jasenka

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  • Johan Schmidt
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  • Johan Schmidt

    Never mind! I fixed it now, thank you.

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  • Pixoto Support

    Hi Johan, as much as I can see you alreday was able to sign in (looking at this screen you signed in using different e-mail then you usually use) and you wanted to change e-mail connected to your account to be same as, so it wasn0t issue of signing in at all. Next time, when you have issue, please bespecific of what issue is so we  are able to help in fast and correct way. I'm glad you were able to fix it.
    Regards, Jasenka

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  • Venetia Featherstone-Witty

    I totally agree with Johan…this is my one pet peeve about Pixoto - we should be able to remove our own images if we make a mistake instead of losing points. With ViewBug this is possible online - not just through the app. I have complained about this for years and it should not be difficult to do!

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  • Johan Schmidt

    Actually, you can’t remove an image in the app either. I have tried, but it didn’t work.

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  • Pixoto Support

    Hi Johan, can you please let me know exactly what happens when you try to remove image from contest in the App? I have tried numerous times and never had issues with it.
    Regards, Jasenka

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