Prizes not given out for contests

Completed

Mel Stratton

April 09, 2023 11:36

Judge's Award:One Year Pixoto Pro Membership (a $94.50 value) plus 0.95 Pixoto credit for each image entered (currently 172) See Details

https://www.pixoto.com/contests/wedding-day-portrait-in-black-and-white

It wants me to pay for pro membership. what's the use of prizes when you don't get them anyway? 

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  Pixoto Support

  April 09, 2023 16:32

  Hello Mel, can you please check your e-mail - you should have received e-mail notification with instructions how to claim your prize. Please check your spam/junk mail folder also.

  Please let me know if you can't see the e-mail.
  Regards, Jasenka

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  Mel Stratton

  April 09, 2023 21:55

  No email with instructions. Nothing in spam. The last email was saying I won but Nothing else.

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  Pixoto Support

  April 11, 2023 16:32

  Thank you for information Mel, I'll forward this to person that is handling Pro subscription. We will let you know when it is done.

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  Pixoto Support

  April 17, 2023 16:59

  Hello Mel, I'm sorry for the delay, your Pro subscriprion as prize has been added to your account

   

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