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  • Official comment
    Pixoto Support

    Hello Jerry,

    downloading your own images is Pro subscription feature. After you become Pro you can download your images as a backup.

    I hope this helps.

  • JERry RYan


    I'm a pro member. I don't know how to download when I try I get a message that says I'm not entitled to look at this page. 

    Help me out here. Downloading is one of the primary reasons why I decided to get this pro subscription. Please make sure that I have it

  • Pixoto Support

    Can you please provide screenshot of message?

    Are you using "Download Backup" button on imagedetail page?


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