downloading my own images

Answered

JERry RYan

• May 07, 2021 15:18

Hi

Can I download my own images to my desktop?

 

JR

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• Official comment

  

  Pixoto Support

  • May 07, 2021 17:08

  Hello Jerry,

  downloading your own images is Pro subscription feature. After you become Pro you can download your images as a backup.

  I hope this helps.
• 

  JERry RYan

  • May 07, 2021 18:57

  Hey,

  I'm a pro member. I don't know how to download when I try I get a message that says I'm not entitled to look at this page. 

  Help me out here. Downloading is one of the primary reasons why I decided to get this pro subscription. Please make sure that I have it

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• 

  Pixoto Support

  • May 07, 2021 19:10

  Can you please provide screenshot of message?

  Are you using "Download Backup" button on imagedetail page?

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